Payments & Deposits Policy

Treatment Plan Estimates

It is our practice policy to give patients full information about treatment cost before any treatment is undertaken. A treatment plan will be provided for all dental treatment following your initial consultation at the practice.

For most treatments our reception team will be able to assist you with approximate costs prior to you seeing the dentist, such as emergency fee’s, cleaning, simple fillings and tooth whitening. For more complex treatments, final fees will be always be confirmed by the dentist after your consultation visit.

Emergency treatment fees include an emergency examination. There may be additional costs for dental x-rays, prescriptions and any additional treatment required. You will be advised about any additional fees after assessment by the dentist.

Deposit Policy

It is our practice policy to take a booking fee for all planned appointments at the time of appointment booking. If a payment is not taken the appointment may be cancelled. This is to safeguard against wasted appointment times and slots for other patients.

It is our practice policy to request a minimum 30% deposit for all planned treatments and this will be taken by reception staff when booking the next appointment.

For treatments requiring multiple attendances we are happy for patients to sign up for a payment plan and pay by instalments at each visit. It is important you keep to agreed payment plans to avoid unnecessary fees and charges.

Please also see information on available Practice Finance Plans.

* For further information please contact the team for our full comprehensive Payments & deposits Policy.